All agencies are accountable for ensuring that the Federal Government recruits, retains, and honors a world-class workforce - one that gets things done. These ratings reflect where agencies stand on meeting that expectation.
The ratings are based on percent positive scores of the items that make up each index. The ratings provide a reliable assessment of where agencies fall within each HCAAF, Employee Engagement, and Global Satisfaction index. An agency can look at the various items that comprise each index to get a richer understanding of the areas they are doing well in and areas that need improvement.